Privacy Policy for Text Messaging

At Ānuenue Pediatric & General Dentistry, LLC, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you communicate with us via text message (SMS). We strive to ensure your data is secure and used responsibly, keeping your experience with us smooth and convenient.

1. Information We Collect
When you contact Ānuenue Pediatric & General Dentistry, LLC via text message, we may collect the following information:

• Your name

• Your phone number

• The content of your messages, including questions, inquiries, appointment details, and other relevant information

• Message logs, such as when messages were sent or received

2. How We Use Your Information
The information you provide is used solely to help us operate our dental practice efficiently and to serve you better. Specifically, we may use your information to:

• Respond to your questions or requests

• Schedule, confirm, or adjust appointments

• Send reminders for appointments or other important patient-specific information

• Inform you about unused benefits

• Communicate with contractors assisting us in the operations of the clinic

We collect this information only when you choose to contact us, and we will never sell or share your information for marketing purposes. Your data is used solely to ensure the smooth operation of your dental care.

3. Consent to Communicate
By reaching out to Anuenue Pediatric & General Dentistry, LLC, you are giving us permission to communicate with you via phone, email, or text for matters related to your care or inquiries. You can opt out of text messaging at any time by replying "STOP" to any text you receive from us. Standard message and data rates may apply, but consent to receive communications is not a condition of service or purchase.

4. No Sharing for Marketing Purposes
We respect your privacy. Your personal information will never be sold or shared with third parties for marketing purposes. We will only share your data with contractors when it is absolutely necessary for operating the clinic, such as working with technical providers who help manage appointment systems.

5. Data Security
We work hard to keep your personal information safe by using secure systems and following industry best practices. While no method of communication is completely risk-free, we take all reasonable steps to protect your data.

6. How Long We Keep Your Data
We retain your communication records for as long as needed to support your care or meet legal requirements. Once your information is no longer required, it is securely deleted or anonymized.

7. Your Rights
You are in control of your data. You have the right to:

• Access and review your personal information

• Request corrections to any inaccuracies

• Ask us to delete your information, unless we are legally obligated to retain it

• Opt out of text communications at any time by replying “STOP” to a text message or contacting us directly

We are committed to respecting your choices, and you can update your preferences or data at any time.

8. Text Frequency and Limits
We will only send you text messages when necessary—whether to remind you of appointments or to respond to your inquiries. We won’t flood your inbox with unnecessary messages.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practice or legal obligations. If we do, we will post the updated version on our website, and we encourage you to review it periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please reach out to us at:

Anuenue Pediatric & General Dentistry, LLC
65-1292 Kawaihae Rd, Suite B, Kamuela, HI 96743
Phone: 808-481-2488
Email: aloha@anuenuedental.com